Christopher Mangun

Principal Technical Program Manager, AI Delivery

Enterprise AI Platforms | Technical Program Delivery | Portfolio Governance

Summary

Principal Technical Program Manager with 17+ years leading enterprise platforms, AI programs, and complex technology delivery. Builds the operating models, governance, and release controls that move programs from executive intent through production. Led portfolios up to $51M, scaled organizations to 60+ people, and launched cloud and AI platforms for enterprise users.

Skills

Program Leadership

Portfolio governance, operating models, executive reporting, capacity planning, financial oversight, vendor management

Technical Delivery

AI platforms, cloud migration, product roadmaps, dependency management, release planning, production readiness, RAID management

AI and Governance

Generative AI, RAG, LLM evaluation, MLOps, model governance, data governance, access controls, auditability

Work Experience

Independent AI & Technology Consulting

Jul 2025 – Present

Principal Technical Program Lead | New York, NY

Designed the production architecture and pilot-readiness plan for an AI-assisted consultation platform that grounded recommendations in approved knowledge, recorded decision history, and retained human approval.
Assessed approximately 12 separate operational platforms for Studio One and defined the consolidation roadmap for a unified GCP-based operating system.

Pfizer CoLab — Publicis

Mar 2024 – Jul 2025

Technology Production Lead for AI Platforms and Enterprise Delivery | New York, NY

Led delivery of Pfizer CoLab's enterprise RAG platform across source ingestion, retrieval, evaluation, access controls, user experience, and organizational rollout.
Established the governance and operating model for rollout to 500+ enterprise users.
Directed regulated production for Abrysvo and Comirnaty across engineering, medical, legal, regulatory, production, and agency teams.
Redesigned content operations to shorten review cycles by 35% and increase approved-content reuse 2.3× while preserving human approval.

IPG Health

Mar 2020 – Mar 2024

Director of Production and Technology | New York, NY

Owned delivery and financial governance for a $51M portfolio spanning 13 brands, including staffing, vendor oversight, risk management, quality controls, and executive escalation.
Scaled the delivery organization from five to 60+ people while maintaining portfolio-level visibility into capacity, commitments, and delivery health.
Led development and launch of DELCI for Novartis Kesimpta, giving users structured access to approved product information within defined response boundaries.
Directed complex technology programs across Novartis and Sanofi accounts, coordinating product, engineering, data, medical, regulatory, and agency teams.

Abbott Laboratories — Data and Machine Learning

Dec 2018 – Mar 2020

Senior Scrum Master and Technical Program Lead | Chicago, IL

Led modernization of the data ecosystem supporting approximately 27,000 Architect and Alinity diagnostic instruments, coordinating the Oracle-to-AWS migration and Azure/SharePoint delivery.
Improved data-retrieval efficiency by 65% and shortened a delivery cycle from approximately six months to three weeks through dependency planning, release controls, and cross-team execution.
Managed cross-platform dependencies, release sequencing, and continuity planning across distributed engineering, data, infrastructure, and business teams.

Boundless Life Science Group

Sep 2017 – Oct 2018

Associate Director of Technology and Production | Chicago, IL

Owned three launch statements of work totaling $5M and led a distributed 16-person technology and production organization.
Coordinated commercialization and launch readiness across product, technical, clinical, production, and agency teams.

Earlier Experience

2008 – 2017

Concentric Health, Grey Group, and Syneos Health | Progressively responsible technology, production, and delivery leadership roles

Certifications

Google Cloud Professional Cloud Architect, Machine Learning Engineer, Data Engineer, and Cloud Security Engineer · AWS Certified Solutions Architect – Professional · Scrum Master Certified · Lean Six Sigma Black Belt

Professional Development

Stanford AI and Machine Learning in Healthcare